RAIMENT61 Shipping Policy

Standard Shipping (Pakistan)

• Shipping Fee: PKR 200
• Free Shipping on orders above PKR 10,000
• Delivery Time: Up to 7 working days

Order Processing

Orders placed before 12:00 PM

• Processed for dispatch on the same business day.

Orders placed after 12:00 PM

• Processed for dispatch on the next business day.

Daily dispatch cut-off:

• 3:00 PM

Express Shipping

Express Shipping is available for customers who require urgent delivery.

Conditions:

• Available only for prepaid orders.
• Subject to service availability.
• Contact Customer Support before placing your order.

Charges:

• Standard Shipping: PKR 200
• Express Upgrade: PKR 200
• Total Express Shipping Charge: PKR 400

Delivery Time:

• Our priority is to have Express orders delivered within 2 business days.
• Express orders are usually delivered the next day, but delivery may vary due to courier delays, weather conditions, protests, or other unforeseen circumstances beyond our control.
• Express deliveries may also be available on Sundays where courier service permits.

Delivery Coverage

We currently deliver:

Within Pakistan

Nationwide delivery is available.

International Shipping

International shipping is available to selected destinations.

Currently unavailable for deliveries to:

• India
• Israel

International deliveries are fulfilled through DHL.

Courier Partners

Pakistan

• FastEx
• PostEx

International

• DHL

Delivery Attempts

Our courier partners make:

• One initial delivery attempt.
• One additional delivery attempt if you are unavailable.

If both attempts are unsuccessful:

• The parcel will be returned to RAIMENT61 unless alternative arrangements have been made with Customer Support.

Address Information

Please ensure that:

• Your delivery address is complete and accurate.
• Your contact number is active and reachable.

Incorrect or incomplete information may delay delivery.

Return Shipping

If the return is due to:

• An incorrect product
• A damaged product
• A defective product
• An error by RAIMENT61

We will arrange the return process and bear the applicable shipping costs.

For all other approved exchanges:

Customers are responsible for:

• Returning the original product.
• Shipping charges for the replacement product.

Customers returning products directly must:

• Follow the instructions provided by Customer Support.
• Share the shipment tracking number after dispatch.

Need Help?

Customer Support

Email: customersupport@raiment61.com

WhatsApp: +92 327 000 7761

Phone: +92 327 000 7761

Business Hours

Monday - Friday

9:00 AM - 5:00 PM (PKT)